How to Ensure Your Business is a Social Media Success

How to Ensure Your Business is a Social Media Success

Social media can be a goldmine for businesses—or a frustrating void where your posts disappear into the digital abyss. But fear not! With the right strategy, a dash of creativity, and a sprinkle of consistency, you can turn your social media presence into a success story. Here’s your guide to making it happen:

1. Set Clear Goals (And Actually Stick to Them)

If you don’t know what you’re aiming for, how will you know when you succeed?

  • Define Your Goals:
    • Are you looking for brand awareness, more sales, or customer loyalty?
    • Be specific: “Increase Instagram engagement by 20% in 3 months” beats “Do better on social.”
  • Why It Matters: Clear goals keep you focused and help measure your progress.

2. Know Your Audience Like Your Best Friend

Social media isn’t a one-size-fits-all game.

  • What to Do:
    • Research your audience’s age, interests, and online habits.
    • Use analytics tools to see what content they love (and what they scroll past).
  • Pro Tip: Don’t waste time creating TikToks for a crowd that lives on LinkedIn.

3. Pick the Right Platforms (Less is More!)

You don’t have to be everywhere—just where your audience is.

  • Where to Focus:
    • Instagram for visual content.
    • LinkedIn for professional networking.
    • TikTok for snappy, trend-driven videos.
  • Bonus Tip: It’s better to excel on 2 platforms than flop on 5.

4. Create Scroll-Stopping Content

In a sea of endless posts, yours need to stand out.

  • What Works:
    • High-quality images and videos.
    • Clear, compelling captions.
    • Value-driven posts (think tips, humor, or inspiration).
  • Experiment: Mix up your formats—Reels, polls, carousels, or behind-the-scenes sneak peeks.

5. Be Consistent (But Not Annoying)

Posting regularly builds trust and keeps you top-of-mind.

  • How to Stay Consistent:
    • Create a content calendar to plan posts in advance.
    • Post at optimal times when your audience is online.
  • Warning: Don’t post so much that people mute or unfollow you!

6. Engage Like a Human, Not a Robot

Social media is a two-way street.

  • What to Do:
    • Respond to comments and DMs promptly.
    • Like and share user-generated content.
    • Join conversations—don’t just broadcast messages.
  • Pro Tip: Show some personality! People follow people, not faceless brands.

7. Use Hashtags Wisely

Hashtags can help new audiences discover your content—if you use them right.

  • How to Do It:
    • Use a mix of popular and niche hashtags (e.g., #SmallBusinessLove and #CustomCandles).
    • Don’t overdo it—5-10 hashtags are plenty.
  • Test & Learn: Check which hashtags bring the most engagement.

8. Leverage Analytics (AKA, Don’t Guess)

Data is your best friend when it comes to social media success.

  • What to Track:
    • Engagement: Likes, comments, shares.
    • Reach: How many people see your posts.
    • Conversion: Clicks to your website or sales page.
  • Why It Matters: Analytics show what’s working—and what’s not.

9. Stay on Top of Trends (But Be Authentic)

Jumping on trends can boost visibility, but don’t force it.

  • What Works:
    • Participate in challenges or use trending sounds (if they align with your brand).
    • Add your unique twist to popular content.
  • Warning: If it feels awkward or inauthentic, skip it. Your audience will notice.

10. Invest in Paid Ads (Smartly)

Organic reach is great, but paid ads can supercharge your efforts.

  • How to Start:
    • Use boosted posts to target specific audiences.
    • Test different ad formats like carousel ads, stories, or videos.
  • Pro Tip: Start small, analyze results, and scale up successful campaigns.

11. Collaborate with Influencers or Partners

Teaming up with the right people can expand your reach.

  • How to Do It:
    • Partner with influencers who align with your brand and values.
    • Collaborate with complementary businesses for cross-promotions.
  • Why It Works: Their audience becomes your audience.

12. Adapt and Evolve

Social media changes fast—what worked last year might flop today.

  • How to Stay Agile:
    • Keep an eye on new features (like Instagram Threads or TikTok SEO trends).
    • Test different strategies and learn from failures.
  • Mindset Tip: Treat your social media as a living, evolving project.

Final Thoughts

Success on social media doesn’t happen overnight, but with a clear plan, engaging content, and genuine interactions, you can make it work for your business. Remember, social media is about building connections—not just posting for the sake of it.

What’s your top tip for social media success? Share it below—we’d love to hear from you!

A LOVEly Valentine’s Day Social Media Marketing Plan 💘

Valentine’s Day is the perfect opportunity to engage your audience, promote your products or services, and spread love through creative campaigns. Here’s a step-by-step social media marketing plan to make the most of this romantic holiday.

1. Define Your Goals

  • Increase brand awareness.
  • Boost sales of Valentine’s Day-related products or services.
  • Engage your audience with themed content.
  • Grow your following with interactive campaigns.

2. Understand Your Audience

  • Singles: Focus on self-love and self-care.
  • Couples: Offer gift ideas, experiences, or services.
  • Friends/Family: Promote “Galentine’s Day” or thoughtful gestures.

3. Plan Your Content

a. Themed Content Ideas

  1. Promotions: Announce Valentine’s Day sales, discounts, or limited-time offers.
  2. Gift Guides: Share curated lists for last-minute shoppers.
  3. Self-Love Campaigns: Encourage followers to treat themselves.
  4. User-Generated Content: Create a branded hashtag for customers to share their love stories or how they use your products.
  5. Giveaways: Host a “Share the Love” giveaway for followers.
  6. DIY Tutorials: Post videos for Valentine’s crafts, recipes, or gift wrapping.
  7. Love Quotes: Share romantic or inspiring quotes with eye-catching visuals.
  8. Countdown: Build excitement with a Valentine’s Day countdown.

b. Content Formats

  • Videos: Share heartfelt stories, behind-the-scenes footage, or Valentine’s Day-themed reels.
  • Stories: Post polls, quizzes, and Q&As about Valentine’s traditions or preferences.
  • Graphics: Create visually appealing posts with red, pink, and gold color palettes.
  • Carousels: Showcase multiple gift ideas or customer testimonials.
  • Interactive Posts: Ask followers about their favorite Valentine’s Day memories or plans.

4. Schedule Posts in Advance

  • 2–3 Weeks Before Valentine’s Day:
    • Announce campaigns and promotions.
    • Share gift guides and planning tips.
  • 1 Week Before:
    • Post reminders for last-minute shopping or booking.
    • Share testimonials or reviews to build trust.
  • Valentine’s Day:
    • Post celebratory messages and encourage followers to tag loved ones or share their moments.

5. Engage with Your Audience

  • Respond to comments and DMs promptly.
  • Repost customer content using your branded hashtag.
  • Use Valentine’s Day-themed stickers, GIFs, and filters in your Stories.

6. Run Ads to Boost Visibility

  • Target ads toward couples, singles, or specific age demographics based on your audience.
  • Promote Valentine’s Day offers or events.
  • Use retargeting ads to reach visitors who viewed your website or products.

7. Collaborate with Influencers

  • Partner with influencers to create authentic Valentine’s Day content featuring your products.
  • Run joint giveaways to expand your reach.

8. Measure Your Results

After Valentine’s Day, evaluate your campaign’s success:

  • Track metrics like engagement, sales, and website traffic.
  • Analyze the performance of different content types.
  • Use insights to plan for future holiday campaigns.

Example Campaign Timeline

DateActivity
2–3 Weeks BeforeAnnounce promotions, create gift guides, and schedule content.
1 Week BeforePost reminders, highlight last-minute deals, and run ads.
Valentine’s DayShare celebratory posts, Stories, and user-generated content.
Post-Valentine’sThank your audience, recap the campaign, and share post-event promotions.

Would you like help designing content or ads for your Valentine’s campaign? ♥️

50 Ways to Market Your Business When You Have No Money

The first thing a business normally cuts when it has no money is the marketing budget. You know this, and I especially know this. The problem with this is when you cut marketing, you in turn cut the chance of getting any new customers. You’ve all heard that wonderful quote from Henry Ford – “Stopping advertising to save money is like stopping your watch to save time.” – and it is absolutely true.

We have just had a pandemic and are now knee-deep in a a cost of living crisis. Businesses are going to go, redundancies made… it’s just not a nice time to be a business owner, or worried employee for that matter. I’ve tried my best as a business owner to help with businesses with little budget for social media marketing, there’s a 400 page guide you can download for free, ideas on how you can get in touch for free help and i’ve made a lot of one-off services cheaper so you are not worried about getting tied into a monthly contract. This is all well and good, but sometimes there are times when a business has actually no money whatsoever to spend on marketing. If that’s where you find yourself now then you’re going to be on the lookout for free marketing tactics to boost your business and get some more business through the door. As if by magic, here they are! These fifty inexpensive marketing strategies will help you engage and leverage your customers, build lucrative relationships, and ultimately keep your brand at the top-of-mind when it comes to people searching for the product/service you have to offer.

Learn How to Ask for Referrals: You’re much more likely to get something if you ask for it! Don’t just assume your clients will pass along the good word-of-mouth about you. So do you want to get more clients? Get over the fear of asking and force yourself to get in the habit of asking for a referral from every satisfied customer.

Learn the Most Likely Places to Find Clients – and go to those places: Think of the obvious places your target audience will be and go to those places to drum up new business in person or simply just leave a stack of your business cards there.

Host a Workshop, Event or Class Related to Your Products/Services: People love to learn so classes on topics related to your products and services can bring big gains. Plan an event or class to host, then print out flyers and post them in your local community and areas where target clients will see them. Bulletin boards, libraries, coffee shops, and adult education centers etc.)

Create a Brochure: Brochures can be great sales tools as they are relatively cheap, give you some in-hand marketing material when you’re discussing your products or services and also give potential customers who want to think over your pitch to have something to take away with them.

Get Free Publicity for Your Business: Do this by involving the media (including social media!) in your big business events such as grand openings, new products launches, moves, or charity events. Don’t have one of these happening in the near future? You can always get involved in someone else’s charity event by becoming a sponsor.

Create a Website for Your Small Business: If you don’t already have one, it’s a vital necessity nowadays for a business to have a website. Even if it’s a basic one that simply presents the who, what, where and why of your business at least it gives you a home on the web and a chance of coming up in local search – critical for getting your business found nowadays. There are lots of great website building platforms out there, with WordPress being one of them.

Create a Blog for Your Business: Blogging can create a bigger market for your products or services if you share valuable, regular and engaging content consistently. You should also cultivate your blogging community by visiting and commenting on other relevant blogs regularly. (Be smart; pick the ones your customers are likely to be visiting too.)

Develop a Social Media Marketing Plan and Implement it: Developing a presence on social media is a great and vital low budget marketing strategy. Download my free eBook that has a great social media strategy template (if I do say so myself!). Or if you have a little money in the bank and you would like one professionally done for you, I have an offer on at the moment!

Spend Money on Social Media Advertising: All the major platforms offer forms of inexpensive advertising, often with incredible targeting options. Learn about Facebook ads and Twitter ads in the free eBook download too.

Become a Radio Guest: Radio can be a very effective way of targeting your potential customers and is a much more inexpensive form of advertising compared to other channels such as television. Get in touch with your local radio for potential deals on airtime ads/interviews.

Develop Business Partnerships: Cross-promotion is a great way to tap into a wider audience, cut down on the cost of advertising and can create valuable relationships that benefit all the partners involved. This can be done locally offline through some kind of special event, or online with a webinar or promotional giveaway

Send out Promotions with your Invoices: A no-brainer that’s often forgotten! You’re sending out a document anyhow so why not include a promotion?

Learn How to Write a Killer Sales Letter: Whether it’s direct mail or email, once you’ve written one, be sure to learn how to maximize the response to your sales letter.

Create an Email Newsletter: This gives you a great opportunity to stay in regular contact with your customers, sharing business news, latest offers etc.

Join a face-to-face Networking Group: There’s no faster, easier way to make contacts and get known in your local community.

Participate in Local Business Trade Fairs: While trade shows are far from easy, they can be one of the most rewarding forms of marketing when approached with the right strategy. Your attendance will be rewarded with rapidly expanding your database of sales leads, meeting and connecting with prospective customers and learning about new developments in your industry.

Apply for Business Awards: Getting a business award under your belt is a great way to build credibility and generate positive PR. There’s nothing wrong with a nomination from a friend or even nominating yourself – just make sure you’re entered!

Advertise Your Business on Your Vehicle: Be seen whilst you’re out and about by putting a vinyl wrap on your car with your logo, business name and contact detail and/or place a plastic business card holder on the side of your vehicle.

Pamper Your Existing Customer: Make sure you’re not neglecting the people who already know and trust you, as typically it’s five times as expensive to make a sale to a new customer as it is to an existing one. For example you could take your best customers out to dinner using the opportunity to ask them about how to improve your business or write to your customers to reward them with exclusive benefits such as a new loyalty program or an invite to sneak preview your latest product.

Utilize Your Business Setting: Your building and surrounding land or sidewalk are great places to put up signs and banners.

Push For PR: A media story is much more valuable than an advertisement because of the credibility it gives your business. Journalists’ are looking for a compelling story to tell so help them by letting them know about an interesting story of yours involving an innovative product, unusual customer contact or gamble that paid off.

Turn Employees into Ambassadors: Your employees are part of the community and have all sorts of contacts that could help you so think of ways you can keep them motivated and utilize them.

Give Back: Channel into your inner good by sponsoring your local lads football team or having a charity collection jar by the cash register. You’ll feel good by doing your bit for the community but will also benefit by generating goodwill with customers. As an example for less than the cost of a 1/4 page ad in a local paper, you can buy team uniforms for your local sports teams and not only will you get the team, and their friends, family and fans attention but it will show a very wide audience that your business is a genuine part of the local community.

Create Instructional Videos: Video content is really valuable, but it needn’t be costly to get quality YouTube videos produced. You can research the plenty of guides out there to help, or you can get others involved on a budget by using sites such as Fiverr.

Get Ad Promo Credits: Big ad campaigns may be out of your budget but there are often discounts and coupons floating around out there for paid Facebook Ads or Google ads.

Create DIY Infographics: Infographics are very powerful marketing tools as they’re visually appealing, easy to digest, and people love to share them. All in all they’re a great way to drive up referral traffic and links. There are plenty of free vector kits out there for Adobe Illustrator. Check out Visual.ly for inspiration, they have many examples for you to browse through.

Recycle Your Content: Breathe life into your old content by turning them into new creations! For example, you could turn a collection of blog posts into an eBook.

Develop a Customer Referral Program: Word-of-mouth is a powerful tool, so encourage your existing customers to spread the word by offering a free product, free month of service, or some other reward for referring new customers.

Hold a Contest: Contests are an inexpensive, effortless and exciting way to grow your business and increase online engagement as you often only need to worry about the costs of monitoring the contest and prizes.

Guerilla Marketing: An advertisement strategy designed for businesses to emphasize the creativity and promote their products or services in an unconventional way with little budget to spend. Take a look at these successful examples.

Business Card Draw: This simply idea involves you putting a big glass bowl at your place of business with a sign asking visitors to drop their business cards in for a chance to win something. At the end of the month when you’ve collected loads of business cards, you draw a winner. The real winner here is you however as there’s no reason those other business cards you’ve collected have to go to waste! Use the email addresses provided to let users know that while they haven’t won this time, they are more than welcome to join your mailing list, which will notify them of future giveaways and special offers.

Email Marketing: A great way to get new visitors engaged with your business and maintain relationships with your existing customers. The key to success is to get new website visitors to sign up for your newsletter by offering a bonus content piece for subscribing (e.g. free ebook) then slowly nurture your subscribers via email until they are ready to become paying customers. MailChimp is a great free email marketing service.

Give Away Balloons at Local Events: For a few hundred quid you can rent a helium tank and get a few hundred custom balloons printed with your business name. This is great as a summer imitative at a fair or community event as you’ll have a bunch of happy people marching around with your brand floating above their heads.

List Your Company on Google Maps/Google My Business: Google Maps/Local presence is important for many reasons as It directs customers to your establishment when they are in the area, and your business typically appears higher in Google search rankings.

Use Google Products: Google has provided businesses with a toolbox of marketing goodies (Analytics, Google+, Google my Business etc.) that will only help your business grow. By following their terms of service and best practices, you can help your business gain recognition.

Learn From What Your Competitors Do: It’s important to look at what your competitors are doing as you can get a good sense of how they have become successful, and where they are lacking in their marketing efforts. Both of which you can apply to your own efforts.

Revisit Your Landing Pages: Landing page design can have a huge impact on your conversion rates. If you’re doing any kind of advertising or email marketing, your landing pages are where people who are interested in your offerings decide to “convert” into a lead or a customer or not so you need to regularly update and maximise them to make sure they are fit for purpose.

Make Reporters Come to You: Instead of always sending boring pitching reports with story ideas, go straight to the horse’s mouth and schedule a coffee meeting with the local relevant reporters in your market. Start the conversation by genuinely attempting to make their lives easier without trying to sell them your story and you will become a valuable resource.

Freebies: Everyone loves a freebie and there are many ways to produce freebies that cost next to nothing. For example: a free eBook on a topic of your expertise, small samples of your product, or discount coupons people can obtain in exchange for their email address.

Be Active in Forums: Join discussion forums where people are actively talking about products and services like yours, topics in your industry, and businesses relevant to your brand. This will help spread the word about your expertise, gain credibility in your industry, and build your network.

Get on Online Directories: This is one of the most efficient and inexpensive forms of marketing your brand. Many of these directories are free to register, and enable users searching for your products and services to quickly find you.

Give a Speech: Many organizations are actively looking for qualified, subject-matter experts who can present to their groups. Get over your fear of public speaking, think of the benefits and volunteer. You don’t have to be a pro as long as the information you share is helpful to the audience. Make it easy for people to associate you and your business with expertise in your field.

Be Generous: To keep customers loyal to you, don’t make the mistake of thinking that promotional items are only for conferences and tradeshows. Send your customers small “surprise” gifts as they always work to instill loyalty and retention. They don’t have to be expensive, consider items such as tea bags, pens and pads, small flashlights or things very target specific to your industry, like small packets of flower seeds for a gardener.

Team up With Larger Firms in the Industry: Find larger companies, or more experienced businesses and invite them to lunch with the intention of asking them to consider referring their smaller cases or business they don’t have time to handle, to you. With every successful referral they give you remember to send them a genuine thank you. This will help you easily build your customer or client base.

Feed Them!: Anything involving free food gets attention. Partner up with local businesses and a restaurant/ Café to throw a special event, complete with free food. Combining your database with other businesses will expose you to an entirely different segment of people for a fraction of the price.

Write For A Trade Magazine: If you want to get people’s attention and have them call you, there’s nothing like writing an article for a trade or local magazine to gain credibility and get the exposure you want. Demonstrate your expertise and position yourself as the go-to person for your product or service with this service and it will make you appear credible because a recognised publication is publishing your content.

Write A Book: The status of being a published author provides you with unprecedented access to media, speaking gigs, and other opportunities like nothing else can and the best part is that it costs nothing other than your time.

Online Reviews: Online reviews are a critical component of your business’ reputation and can do wonders for converting new customers. Let your fans review your business, then incorporate their reviews in your blog post, on your website, promote them on social media and anywhere else that is relevant and will be seen.

Host Educational Events: Partner with businesses that target the same audience as you to host “educational” events. Split the cost and the work that goes into creating the event, including inviting prospects and clients. It’s a cost-effective way to market to the other firms’ clients, to prospects, and to build a relationship with these other partners in order to gain future referrals.

Join in on Weekly Hashtag Hours like #ThrowbackThursday: To build your social media following, you need to be an active participant in the community. A great way to get your content seen by many eyes is to join in on a relevant fun weekly social media hour that already has a loyal audience. There’s a hashtag for almost anything, check which ones you could join in with here.

Go Back to Basics: In an online age, there’s still something to be said for going back to basics and conducting some ‘real life’ marketing. For example you can go old school with flyers and poster in local cafes etc.


BONUS! Get on Social Media and get posting. Social media is one of the most valuable marketing tools out there. And it’s free!


Powerful Call to Action Phrases You NEED to Use in Your Social Media Content!

Having thousands Facebook Likes or Instagram followers is great, but it doesn’t mean anything if those followers never take any action. Whether it’s a tweet, blog title or text in your ad, every word you share in an update needs to inspire people to do something beyond just reading it. Words are very powerful and for social media to be a successful addition to your marketing strategy you must learn how to right copy that converts!

What Does a Call to Action Mean?

A call-to-action (CTA) is an image or text that prompts your visitors, leads, and customers to take action. It might be signing up for your email list, buying a product, investing in a service, or following you on social media.

Call-to-Action Statistics

  • Almost 90 percent of website visitors read headlines and CTA copy. Many of them don’t read anything else.
  • Full-screen CTAs, such as exit popups you create through Hello Bar, perform better than any other position for CTAs (up to 25 percent conversion rate).
  • Color can make a huge difference in whether or not people click on CTAs.
  • More than 90% of visitors who read your headline also read your CTA copy. (Unbounce)
  • Emails with a single call-to-action increased clicks 371% and sales 1617%. (WordStream)
  • Adding CTAs to your Facebook page can increase click-through rate by 285%. (AdRoll)
  • By forcing visitors to watch an informational video on their services before presenting a CTA, Kimberly Snyder increased conversions by 144%. (QuickSprout)
  • For KISSmetrics, a CTA within a video gets 380% more clicks than their normal sidebar CTAs. (QuickSprout)

CTA Phrases to Persuade

If your intent is to persuade people to choose your product/service, here are several phrases to try incorporating into your call to action:

  • “Try it free now” or “Start your free trial now” Everyone loves a freebie. This CTA is good because instead of straight up asking a prospect to hand over money for your product/service, you’re offering a free ‘test drive.’
  • “Join now and get…” Here you’re simply asking your audience to reply to your message to get something of value in return. It could be an e-book, a free sample, or a template, just make sure it’s relevant to your audience.
  • “Start now to get…” or “Your Journey to X Starts here” or “Start now” infers to your prospect that they are about to begin an exciting process — with the rest of the CTA telling the user how he or she will benefit.
  • “Talk to an expert now” This is a great CTA to use for an online chat opportunity or when you want the prospect to call. Telling your prospect that you are a team of experts, will automatically make them feel safer in your hands.
  • “Learn more about us at…” Prospects at the top of the sales funnel are collecting information, learning about brands and your industry without knowing exactly what they want yet. Using a CTA that invites people to learn more about your business can be extremely effective at building brand awareness. When prospects decide they’re ready to buy, they’ll have your business name at the top of their mind.
  • “Please don’t hesitate to call us” Let your customers know you don’t mind talking to them over the phone. These types of CTA’s belong on every page of your site.
  • “Order now and receive a free gift” If you can tempt prospects with a free gift, they’re more likely to buy the original product. The free gift on offer doesn’t have to be physical, it could be a discount off a future purchase or a downloadable template for example.
  • “Get yours now” A personable CTA subtly telling the consumer that you want him or her to have something valuable — something other people might want.
  • “Request your FREE quote today” Giving a free quote costs nothing but time to you, but once you have the prospect communicating with you it may just turn to a sale!
  • “Click here to get free shipping” Use this popular CTA to overcome one of the chief barriers to buying products online – shipping costs!
  • “Money-Back Guarantee offer here” When you offer a money-back guarantee, consumers feel more confident trying out your product or service.
  • Activate X Today! Using a CTA like this one puts the prospect in the driver’s seat and motivates them to act. These call to actions work well if you’re offering a discount on products or a free demo of your service.

CTA Phrases to Create a Sense of Urgency

Creating a sense of urgency encourages customers to act now instead of holding off making the purchase. Here are some effective call to action phrases that you should consider using as the sooner you can get people to take action, the better!

  • “Download here immediately.” Or “Download here right now” Strong adjectives promote urgency and encourage click-throughs.
  • “Act quickly or you might lose it” Loss-aversion is a common psychological principle that is proven to work! Get the point across that if they don’t act now, they might lose something valuable.
  • “Reserve your spot now” Same principle as above! Tell your prospects that if they don’t sign up and reserve their spots, they run the risk of leaving it too late.
  • “Order now while there’s still time!” Urgency is often a key element in effective call-to-action phrases. Subtly pressure consumers into acting now rather than waiting until the opportunity passes them by.
  • “In a hurry? Call…” Call-to-action phrases like this one let the consumer know that you’re willing to respond to their needs right away. A perfect CTA to use if you offer out-of-hours or emergency services.
  • “It’s very important that you respond promptly” With this CTA you’re telling the prospect that if they don’t respond right away then they might lose out on something good.
  • “Offer expires very soon” A powerful, snappy CTA that clearly states there’s an offer on the table, but if you don’t snap it up, you’ll miss out.
  • “For a short time only” This CTA is popular during sales or clearances. It’s clearly stating that here is a chance to buy a limited-edition product, take advantage of a big discount, or get some other benefit. But only if you act now.
  • “Limited availability” a great CTA as it creates urgency and infers your product is highly popular. A win-win for you as it serves as a form of social proof as well as an incentive to act quickly.
  • “Expires at midnight tonight” It gives a definitely end point to the sale, so your prospects know they have to act quickly as the clock is ticking.

CTA Phrases to Imply Exclusivity

A very effective way to make people act is to imply exclusivity with whatever you’re offering. Try these phrases out to get people taking action and jumping at the chance to be a part of your product or service to not get left out of the group.

  • “I invite you to…” Everyone needs to feel wanted and special —foster that sense of belonging by giving the impression that you’re personally inviting your prospect to do what you want.
  • “Join X Other [Category] as Subscribers to My Email List” A great CTA for social proof. This CTA comes in many forms for example “Become one of the X people who subscribe to my emails.” Or “Join the club! Over X request my emails. You could, too!”
  • Request an invitation”
  • “Members Only”
  • “Only available to X”
  • “Pre-register/Pre-order”
  • “Exclusive access”

This is an excerpt from my book ‘The Ultimate Beginner’s Guide to Social Media for Small Businesses: A Comprehensive, Jargon-Free Guide to Social Media Marketing For Those Who Just Don’t ‘Get it’!’ – Want a copy? Get it for FREE here! 📚


What is Social Media and Why is it Important?

Social media is the means by which people interact with others in virtual communities and networks allowing them to create, share and exchange information and ideas. With the rapid popularity growth of these new technologies, social media has had a profound impact on the way people discover, read and share news, information and content. Social media encompasses all forms of ‘user generated’ content, from communication platforms such as Facebook and Twitter to multimedia services such as YouTube and virtual gaming platforms like World of Warcraft. It has become extremely popular as it allows people to connect and form relationships in the online world for personal and business use.


How is Social Media Being Used by Businesses?

Social media puts you out there and brings your solutions to your prospects’ doors. As such, the benefits of creating a social presence on the web have been felt by every type of business and industry. Whether you have a restaurant, retail outlet or provide professional services, social media enables you to build your online reputation, increase credibility and help generate business and drive sales. By taking advantage of social media, you can make your business gain more exposure, be more personable and generate and maintain long term connections as well as benefit from rich insights into your customers and industry. All of which can greatly benefit your business in the future.


Why Should You Join In?

With the surge in popularity in having a presence on social media, the chances are that your customers and competitors are already involved. On the web your customers will be talking, forming their opinions and its’s where they’re making their own recommendations to their friends and connections. Likewise your competitors may be already channelling in on those customers and reaping the rewards from engaging with, joining and listening to those conversations. People all around the world may be already talking about your business, so it’s important that you get involved in the conversation and present yourself how you want to be presented on the web. Still not convinced? Here are 5 more reasons why you need social media for your business;

Social Media is Everywhere and Very Popular

Social media has become a central part of most people’s lives, whether they are at home or on the go, people are actively engaging online. These users aren’t just sharing updates from their own lives; they are searching for businesses, products, and services, and connecting with brands through their social channels. People of all ages and genders are actively using social media so no matter how old or young, or what gender your target audience may be, chances are most of them are already logging on and waiting for you to get started.

Social Media Sites are Free

Getting started on most social media platforms is completely free. Facebook, Twitter, Pinterest, YouTube, WordPress and LinkedIn all offer free accounts to users and businesses and in most cases signing up won’t require anything more than an email address.  There are features within some platforms that you need to pay for such as a Facebook Ad or a profile upgrade in LinkedIn, but for the purposes of getting started there’s no upfront cost for most of the social networks.

Join an Existing Conversation

Social media provides you with an opportunity to listen to the conversations about your business and industry being openly discussed online. Not only does joining this conversation mean you can hear what is being said about you, it also means you can easily develop a richer understanding of your customers and benefit from insights into your target audiences. Moreover, it can also be used to create dedicated communities where you can host discussions about the products and services you offer or use your followers as an outlet for helping build new ones.

Social Media is Great for Customer Service

Customer service through social media is quickly becoming an expectation of consumers. Businesses have quickly come to realise that it offers a unique opportunity to showcase your customer service skills, promote more intimate business relationships with your customers and enables you to cater to your customer’s needs instantly. In a world where everything is fast-paced, a quick response that showcases how much you care about providing a memorable experience can create a lifelong customer.  Social media allows you to continually strengthen relationships with these customers through social engagement and because this engagement is publicly visible to others, it can introduce your business to a whole new audience and enable you to reach your next customer.

It Helps People Learn More About Your Business

Social media sites are becoming the go-to place for consumers who want to learn more about a business. People are online actively searching for information about anything from product reviews to informative articles and general entertainment so it is up to you to utilise this and use your social media presence to provide valuable, informative and entertaining news and updates to existing and potential audiences.  If customers are already searching for you on Facebook or Twitter and not finding your business, you are missing opportunities to win new customers and inform and engage your existing ones so it is vital that you join in with social media and have your brand heard and seen online.


Are you sold on getting social? Whether you want me to work with you from the beginning or help you get your marketing efforts back on track, i’m here to help your business level up and reach its full potential by getting savvy with social! 🚀